PRIVACY NOTICES AND POLICIES

GENERAL PRIVACY NOTICE USERS

This Privacy Notice is intended to inform our guests, customers and users about the terms under which we will process their personal data in our hotels, when they browse through our website or make reservations for our services through our website and/or call center.

RESERVATIONS / USERS – MÉXICO Y BRASIL

This Privacy Notice is intended to inform you about the terms under which we will process personal data to all individuals who are in Mexico or Brazil when they browse or make reservations for tourist services through our enabled channels for such purposes.

RESERVATIONS / USERS REST OF THE WORLD

The purpose of this Privacy Notice is to inform about the terms under which we will process the personal data of all our customers and users who browse our website or make reservations for our services through our website and/or our call center from any country in the world where we have commercial activities, except Mexico and Brazil.

COOKIES PRIVACY NOTICE

The objective of this Privacy Notice is to inform all individuals who browse our website about the cookies we use and their purposes.

VIDEO SURVEILLANCE

This Privacy Notice is intended to inform all our customers, employees or visitors about the terms under which we will process their personal data for security purposes in our facilities.

VISITOR CONTROL

This Privacy Notice is intended to inform all our visitors about the terms under which we will process your personal data collected when you visit our facilities.

VEHICLE LESSEES

This Privacy Notice is intended to inform you about the terms under which we will process the personal data of all individuals who rent a vehicle with us.

SOCIAL MEDIA

This Privacy Notice is intended to inform you about the processing we may give to your personal data when you browse through our social media accounts.

MARKETING AND ADVERTISING

The purpose of this Privacy Notice is to inform you about how we may process your personal data for marketing and advertising purposes.

COVID-19 MONITORING

This Privacy Notice is intended to inform all our guests about the terms under which we will process your personal data that we collect in order to monitor and prevent the contagion and spread of covid-19 in our facilities.