• Home
  • RELEVANT INFORMATION





AN IMPORTANT MESSAGE TO OUR VALUED GUESTS


As you all know, we are navigating through unprecedented times together. While there is a lot of uncertainty on a global level, we want to let you know that we are here with you during these trying times.

You have always been and will continue to be part of the Palace Resorts family. As always, we vow to do everything we can to make your experience with us and at our properties the best it can be.

Because of recent events and for the health and safety of our guests and staff, please be advised that the following resorts still remain temporarily closed but will resume operations on June 1st, 2020.

  • The Grand at Moon Palace Cancun
  • Moon Palace Cancun
  • Beach Palace
  • Sun Palace
  • Cozumel Palace
  • Isla Mujeres Palace
  • Playacar Palace
  • Moon Palace Jamaica
  • Le Blanc Spa Resort Cancun
  • Le Blanc Spa Resort Los Cabos

Any questions regarding our COVID19 policies and the steps we have in place to safeguard our guests can be found here: https://www.palaceresorts.com/en/relevant-information.

We are confident this too shall pass. When it does in the not-too-distant future, we look forward to opening our doors once more and greeting all of you poolside in paradise.

A reminder, that we are all in this together