OUR COMMITMENT TO YOUR HEALTH AND SAFETY



At Palace Resorts, we have always committed ourselves to providing the best and safest experience at all of our properties. As the leader within the all-inclusive luxury category, we already have the strictest quality controls and safety and health measures to guarantee our guests and team’s health.

Our new program, Purely Palace, goes beyond these stringent quality controls throughout all resort areas, with dozens of preventive actions to assure everyone’s health and safety.

RESORT-WIDE MEASURES

From check-in to checkout, we take steps to insure that every part of our guests’ experience is will be safe. This includes:

  • The arrivals area, lobby, and front desk
  • Accommodations
  • Public areas, including pools, entertainment venues, nightclubs, The Playroom Kids Club, Wired lounge, The Water Park, the Fitness Center, and Awe Spa
  • Restaurants, bars, and kitchens
  • All vehicles used for transfers