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2 for 1

Gather Everyone for the Holidays
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READY TO REQUEST YOUR COMPLIMENTARY ROOM?

This is the landing page to request your complimentary room as part of the 2-For-1 in Paradise promotion and not an active promotion. If you already booked the first reservation and are ready to request your complimentary room, please click on the button below. You may request complimentary rooms for travel through June 15, 2021. Make sure to fill out the form and include all the requested information. If you have any questions, please reach out to bookyourclients@palceresorts.com.

Booking Window: Now - February 2, 2021†
Travel Window: December 22, 2020 - June 15, 2021

REQUEST YOUR COMPLIMENTARY ROOM

*A 7-night minimum is required between the checkout date for they paid room and the check-in date for your free room. **Not applicable at The Grand at Moon Palace Cancun or Sun Palace from January 4 – June 15, 2021. Not applicable at Le Blanc Spa Resorts properties (effective date: December 19, 2020). † Extended booking window through February 2 only applies at Moon Palace Cancun, Isla Mujeres Palace, Beach Palace, Cozumel Palace, Playacar Palace, and Moon Palace Jamaica properties If you booked the first reservation through a Tour Operator or through the travel agent website, click on "Request Your Complimentary Room." Make sure to fill out the form and include all the requested information. If you have any questions, please reach out to bookyourclients@palaceresorts.com. Applicable to new reservations. In order to redeem the complimentary room on the same dates as the paid reservation, a minimum 4-night stay is required on the paid reservation. In order to redeem the complimentary room on alternative dates with the last possible check-out date being June 15, 2021, a minimum 4-night stay is required on the paid reservation and there must be a minimum of 7 nights between the check-out date on the paid reservation and the check-in date on the complimentary room. In order to use the complimentary room to extend the stay on the paid reservation a minimum 5-night stay is required on the paid reservation. Promotion applies to existing bookings when cancelling the original reservation and rebooking during the new promotion period. Promotion applies to all room categories except Villas. Room reservation for the complimentary room must have the same room category, number of nights and number of people as the paid room. Payment for the first room is non-refundable. Paid room and complimentary room must be booked for travel within the specified promotion travel dates; however, the complimentary room can be used toward extending the paid room stay in which case extension beyond the travel window will be allowed as long as the paid room falls within the specified travel window. Complimentary room cannot travel before the paid room reservation. Not applicable to complimentary stays or any other rate reduced promotions in the market. Not redeemable for cash. Not applicable to traditional groups. Promotion applies to wedding and social groups with a maximum of 4 rooms per group. This promotion is not transferable to guests in other rooms. Complimentary transfers do not apply to free room. Minimum night stay per property must be met in order to receive promotion. A minimum 4-night stay applies to all promotions. A minimum 5-night stay applies during Easter Week: March 28 - April 4, 2021. Information subject to change. Other terms and conditions may apply.