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WELCOME TO GROUP BENEFITS

Welcome to Group Benefits SHARPEN YOUR GROUP VALUE OPTIONS

Welcome to above and beyond. A place where you can enjoy unbeatable group benefits and unforgettable wedding perks with Palace Resorts. Book a Group Contract for 10 or more rooms and receive:

THE PALACE DIFFERENCE

Earn one complimentary room and one room category upgrade for each 25 rooms paid nightly.*

*Complimentary benefits only apply to new groups with a signed contract. 26th room is complimentary. Maximum double occupancy. $25 per person/per night tax and gratuity charge applies to Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace, Isla Mujeres Palace, and Moon Palace Jamaica. $50 per person/per night tax and gratuity charge applies to Moon Palace The Grand - Cancun, Sun Palace, Le Blanc Spa Resort Cancun, and Le Blanc Spa Resort Los Cabos resorts. 26th room is upgraded to the next category available. A maximum of 5 complimentary guest rooms applies












EARN COMPLIMENTARY PRIVATE EVENTS***

10-19 ROOMS or 30 - 59 ROOM NIGHTS 20-24 ROOMS or 60 - 74 ROOM NIGHTS 25-35 ROOMS or 75 - 107 ROOM NIGHTS 36-50 ROOMS or 108 - 152 ROOM NIGHTS 51-99 ROOMS or 153 - 299 ROOM NIGHTS 100+ ROOMS or 300 + ROOM NIGHTS
One-hour private cocktail reception Two-hour private events 9 hours of private events 10 hours of private events 15 hours of private events Unlimited days of events (5 hours max per day)
EARN COMPLIMENTARY PRIVATE EVENTS
ADDITIONAL EXTRAS
  • PRIVATE GROUP CHECK-IN
  • FREE WEDDING PLANNER FOR THE BRIDE AND GROOM
  • KIDS AND TEENS STAY FREE
  • WELCOME COCKTAIL DRINK AND COLD TOWELS UPON ARRIVAL
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Terms & Conditions

  • *Complimentary benefits only apply to new groups with a signed contract. 26th room is complimentary. Maximum double occupancy. $25 per person/per night tax and gratuity charge applies to Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace, Isla Mujeres Palace, and Moon Palace Jamaica. $50 per person/per night tax and gratuity charge applies to Moon Palace The Grand - Cancun, Sun Palace, Le Blanc Spa Resort Cancun, and Le Blanc Spa Resort Los Cabos resorts. 26th room is upgraded to the next category available. A maximum of 5 complimentary guest rooms applies.
  • Each complimentary room will be redeemable for a 1-night stay. In the event that the group is entitled to more than 1 complimentary room, then at the discretion of the company, the number of additional complimentary rooms may be replaced by complimentary room nights. The group’s designated representative or manager shall decide to which reservation the complimentary room(s) will apply. It is not transferable to any third party outside the group. In the event that the complimentary rooms are not used during the group's stay at the resort, the company will issue a future stay for each complimentary room so that it can be used in the following 12 months after the group check-out. Also, it may be redeemable only at the resort stated in the cover sheet. The certificate for a future stay may only be given to the representative or manager of the group. It is not transferable to any third party or any other member of the group. The representative or manager of the group benefited with the future stay understands and agrees that each property has periods in which they will not be allowed to use the certificate. Therefore, the availability of rooms and nights at the resort during the time in which they want to redeem their certificate must be previously consulted with the company. 
    Complimentary rooms are subject to availability.
     
  • **One paying adult must be in the same room in order to receive the kids and teens stay free promotion. Please keep in mind maximum occupancy per room category. Child’s age must be reported in the reservation and proof of age will be required upon check-in. In the event the age of the child is 18 years of age and older at the time of check-in the difference in rate will be charged upon check-in directly to the guest. Minimum stay requirement of three nights applies. Does not apply to Presidential Suite, Concierge Level guest rooms, oceanfront guest rooms, or any other room category that is for two adults only. Blackout dates apply at Moon Palace The Grand - Cancun June 22-August 21, 2021, December 24, 2021-January 3, 2022, April 10-17, 2022, and June 22-August 21, 2022. Information subject to change. Other terms and conditions may apply. Kids & Teens Stay Free does not apply to Deluxe Resort View and Deluxe Ocean View.
  • ***Private Events: No event day may have less than three complimentary hours or more than five complimentary hours, unless the group has earned less than three complimentary hours total. Shorter events, as well as additional hours, are available for an extra charge. Room reservations must be for three nights or more in order to count towards benefits. Event hours are between 10:00 AM and 10:00 PM. Any event that extends past midnight will incur an additional charge and complimentary hours cannot be used. Applies to groups with a minimum of 20 people. Additional restrictions apply. Private group check-in applies to 50 or more rooms arriving at the same time. Private group check-in is subject to availability at the time of arrival and cannot be confirmed in advance. Each room within the group must have a minimum stay of three nights to count toward group amenities. Five night minimum stay applies during holidays (Easter Week, December 24 - January 3, and Summer Season). A minimum of 10 rooms must be booked within the group to qualify as a group and earn group benefits. All reservations must be booked through the group contract. Earned upgrades must be used during the official group dates. Unused upgrades may not be reimbursed for cash.
  • Payment Policy: Initial payment is due 30 days after contract is sent. The group shall pay $50 USD per room. Initial deposit is not refundable. 30 days prior to check-in, the group shall pay the company the remaining amount of the total group amount.
  • Reductions and cancellation policies apply.
  • Information subject to change. Additional terms and conditions may apply.
  • Above terms and conditions may vary. Different terms and conditions apply to and vary by size, type of group, and host resort.