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WELCOME TO GROUP BENEFITS

Welcome to Group Benefits SHARPEN YOUR GROUP VALUE OPTIONS

Welcome to the above and beyond. A place where you can enjoy unbeatable group benefits and unforgettable wedding perks with Palace Resorts. All it takes is just a 10-room booking to unlock a wide variety of benefits.

GROUP BENEFITS

With a Group Contract, groups earn 1 complimentary room and 1 room category upgrade for each 25 rooms paid nightly. The room category upgrade is to the next available category.* What constitutes a social group? Family and friend reunions, bachelor/bachelorette parties, birthdays, and golf trips are just a few examples. At Palace Resorts, weddings are not considered a social group. However, if you are booking a wedding group, the bride and groom are still eligible for a unique set of perks listed below.

Smaller groups that do not meet the minimum of 25 rooms paid nightly can still earn event hours. Scroll down to the graphic below to see how many event hours a group can earn per room night booked.



WEDDING GROUP BENEFITS

With a Wedding Contract, the bride and groom earn 1 complimentary room and 1 room category upgrade with a minimum of 10 rooms paid nightly. The room category upgrade is to the next available category.**

Ready to get started? Our easy-to-use groups booking platform makes reservations for groups of all sizes a breeze

 
 
 


 
 
 

EARN COMPLIMENTARY PRIVATE EVENTS***

10-19 ROOMS or 30 - 59 ROOM NIGHTS 20-24 ROOMS or 60 - 74 ROOM NIGHTS 25-35 ROOMS or 75 - 107 ROOM NIGHTS 36-50 ROOMS or 108 - 152 ROOM NIGHTS 51-99 ROOMS or 153 - 299 ROOM NIGHTS 100+ ROOMS or 300 + ROOM NIGHTS
One-hour private cocktail reception Two-hour private events 9 hours of private events 10 hours of private events 15 hours of private events Unlimited days of events (5 hours max per day)
EARN COMPLIMENTARY PRIVATE EVENTS
MORE EXTRAS
  • PRIVATE GROUP CHECK-IN
  • FREE WEDDING PLANNER FOR THE BRIDE AND GROOM
  • KIDS AND TEENS STAY FREE
  • WELCOME COCKTAIL DRINK AND COLD TOWELS UPON ARRIVAL
not yet a palace pro specialist? sign up today  OR CALL (877) 782-5018
 
 
 

Terms & Conditions

*Complimentary group benefits only apply to new social groups with a signed contract for each 25 rooms paid nightly. 26th room is complimentary. Maximum double occupancy. $25 per person/per night tax and gratuity charge applies at Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace, and Moon Palace Jamaica. $50 per person/per night tax and gratuity charge applies to Moon Palace The Grand - Cancun, Sun Palace, Le Blanc Spa Resort Cancun, and Le Blanc Spa Resort Los Cabos. The room category upgrade is to the next available category and up to Honeymoon Suite category or equivalent level (varies by resort). A maximum of 5 complimentary guest rooms applies. Each complimentary room will be redeemable for a 1-night stay. In the event that the group is entitled to more than 1 complimentary room, then at the discretion of the company, the number of additional complimentary rooms may be replaced by complimentary room nights. The group’s designated representative or manager shall decide to which reservation the complimentary room(s) will apply. It is not transferable to any third party outside the group. Complimentary rooms and upgrades are subject to availability.

 

**Complimentary wedding group benefits only apply to new wedding groups of 10 or more rooms with a signed contract. Bride and groom are eligible for 1 complimentary room and 1 complimentary room category upgrade with a minimum of 10 rooms paid nightly. The room category upgrade is to the next available category and up to the Honeymoon Suite category or equivalent level (varies by resort). 11th room is complimentary. Maximum double occupancy. $25 USD per person/per night tax and gratuity charge applies to Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace and Moon Palace Jamaica. $50 per person/per night tax and gratuity charge applies to Moon Palace The Grand - Cancun, Sun Palace, Le Blanc Spa Resort Cancun, and Le Blanc Spa Resort Los Cabos. A complimentary room will be redeemable for a 1-night stay. The complimentary room and upgrade is subject to availability.

***Private Events: No event day may have less than 3 complimentary hours or more than 5 complimentary hours, unless the group has earned less than 3 complimentary hours total. Shorter events, as well as additional hours, are available for an extra charge. Room reservations must be for 3 nights or more in order to count towards benefits. Event hours are between 10:00 AM and 10:00 PM. Any event that extends past midnight will incur an additional charge and complimentary hours cannot be used. Applies to groups with a minimum of 20 people. Additional restrictions apply. Private group check-in applies to 50 or more rooms arriving at the same time. Private group check-in is subject to availability at the time of arrival and cannot be confirmed in advance. Each room within the group must have a minimum stay of 3 nights to count toward group amenities. 5 night minimum stay applies during holidays (Easter Week, December 24 - January 3, and Summer Season). Black-out dates apply. A minimum of 10 rooms must be booked within the group to qualify as a group and earn group benefits. All reservations must be booked through the group contract. Earned upgrades must be used during the official group dates. Unused upgrades may not be reimbursed for cash. Payment Policy: Initial payment is due 30 days after contract is sent. The group shall pay $50 USD per room. Initial deposit is non-refundable. 30 days prior to check-in, the group shall pay the company the remaining amount of the total group amount. Reductions and cancellation policies apply.


Separate terms and conditions apply to the Kids & Teens Stay Free promotion. Above terms and conditions may vary by group size, group type, and host resort and information is subject to change. Additional terms and conditions may apply and vary by group size, group type, and host resort.